FAQ – MINGLE

Once your return package is on the way back to our warehouse the return process has started. When the return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 7 business days from the date your return tracking information shows Delivered. Please allow up to 10 business days for the refund to be processed back to your original form of payment.

At this time we are not able to offer exchanges. We recommend requesting a return for the item you'd like to return at info@mingletone.com and placing a new order for the new item. Once your return is received at our warehouse and processed, you will receive a refund back to your original payment method.

We apologize that you received a damaged item. Please send a photo of the damaged product to info@mingletone.com with your information and we would be happy to help you with a resolution. Please note, any damaged item outside of a 90 day return window cannot be returned or refunded.

We accept Visa, MasterCard, American Express, and Discover cards. Your card will be charged once your order has been created. You can also choose to pay with PayPal.

The easiest way to make sure you're on top of all of our best deals is to open a MINGLE customer account and opt into MINGLE marketing communications. A MINGLE profile is free, and you'll be the first to hear about exclusive offers and sales—including discounts. Please remember that only discounts provided directly by MINGLE are valid.

Codes from any source other than MINGLE are not valid and will not successfully apply to orders placed on mingletone.com.

Register your MINGLE customer account and opt-into emails in our web.